Why was I unplugged? Well...AT&T is entirely responsible. I called to ask about obtaining better package pricing after our promotional period had expired. (We were assured upfront we would be able to do this.) The customer service people (all 3 of them) were fairly helpful. They seemed to have no issues offering a new package...as long as we would disconnect our current service and start a new account with them. To get the same prices, same deal, and same services we had previously. It didn't sound logical, but I was willing to go along with whatever i's had to be dotted. Until they mentioned it meant a physical disconnection and two technicians would have to come out later in the week to reinstall. What?? But, a decrease in cable is necessary, so I had to agree.
Day 1: I figure I'll get by using my phone. Two hours later, I'm still trying to accomplish one simple task.
Day 2: I am learning a lot from the baby books, and I'm finally tackling a stack of pleasure reading I've wanted to get to for months. Well...
Day 4: I got the internet back today. Unfortunately, your technician only had to enter a number online to get it working. He and I both thought it was unnecessary for him to come out. Starting to get angry. Then he wakes up the child I mentioned was sleeping. I've now been left with a grumpy and fussy child the remainder of the day which prevents me from even using the internet I now have again.
- Corporate America is still full of ridiculous policy and waste.
- I am absolutely dependent on having internet access.
- I'm okay with that dependency.
- I dislike all cable/internet companies. Pretty sure they spend their days conspiring to overcharge and underdeliver.
- My kid is really fussy if she skips naps.
- All the helpful baby book reading in the world won't fix #5.
- If nothing else, AT&T did give me a blog topic. I guess that's the silver lining, because I had been struggling to find the right topic for a few days. Problem solved. And they are now saving me $30 a month.